Choosing to create a piece of memory jewellery is not just a purchase – it’s a deeply personal decision. You’re entrusting us with the stories, moments, and people that mean the most, and we don’t take that lightly.
Whether you’re in the early stages of exploring what’s possible, feeling tender in your grief, or simply have a few practical questions, you are so welcome here. This is a gentle space to pause, ask, and be met with care.
We have put together some of the questions we are asked most here to save you time.
How we can support you
- Understanding which piece or collection might feel right for your story
- Talking through which inclusions (breastmilk, ashes, hair, umbilical cord, flowers) can be used
- Answering questions about our process, timeframes, and how we look after your precious materials
- Offering guidance if you’re creating a piece to honour a loss or a meaningful life moment
There are no “silly” questions, and there is absolutely no pressure to make a decision. Sometimes it helps just to share what you’re thinking and see what feels right from there.
What to expect when you reach out
When you contact us, you’ll be speaking directly with a small, caring team – never a call centre. We read every message with the understanding that there is someone, or something, precious behind it.
We’ll respond as soon as we can with clear, honest answers and any information you need to feel safe and supported in your next step. If we’re not the right fit for what you’re hoping for, we’ll always be transparent about that too.
Reach out, when you’re ready
If you feel comfortable, please share as much detail as you’d like in the form below – your story, your questions, or simply what brought you here today.
When you’re ready, we’re here to gently guide you and help you create something meaningful to hold, today, tomorrow and always.
